I applied for The Collections Management Certification Program 2015-2016 [CMCP] with no expectations in my mind. Now, after the second session, I can state that this program has brought some fresh air and renewed my hope that things may change. I see Fionn's mission in Serbia as one of great importance. It brings a professional approach among colleagues and, above all, it changes people's mindsets. Fionn works with great enthusiasm and persistence, which is difficult to maintain without serious support. Professionals in Serbia can do nothing but benefit from CMCP and this will bring positive change in the long run, I am sure, if only CMPC can continue to exist here.