The Collections Management Training Program is a very useful program and I learned so much. The professor has great access to her students and she is very professional. She created the atmosphere in the classroom in which we felt very good and it was a pleasure to learn in such conditions. She makes sure that every person understands the material and also allows that every person express his or her opinion about the matter. It was an honor to attend this program and I recommend to all who wish for a quality education to apply to this program. Thank you Fionn, you made a difference!!!